Welcome to HavenGamingHQ (“we,” “us,” or “our”). By accessing or using our website (the “Site”) and services, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access or use the Site.
1. Use of the Website
By using our website, you represent that you are at least 18 years old or have parental consent to use the Site. You agree to use the Site for lawful purposes and in compliance with all applicable laws and regulations.
2. Account Registration
To access certain services, you may be required to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your account by protecting your password.
- Accept responsibility for any activity that occurs under your account.
We reserve the right to terminate accounts at our discretion if any of these obligations are violated.
3. Orders and Payment
All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion. Once your order is accepted, you will receive a confirmation email outlining the details of your purchase.
Payment Methods:
We accept various payment methods, including credit cards and PayPal. By submitting an order, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees.
4. Pricing and Availability
All prices listed on the Site are subject to change without notice. We strive to ensure that all product descriptions, pricing, and availability information are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
If a pricing error occurs on an order, we will inform you and give you the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, we will cancel the order and issue a refund.
5. Shipping and Delivery
We aim to process and ship orders promptly, but delivery times may vary depending on your location and the shipping method selected. We are not responsible for delays caused by external factors such as customs processing, weather conditions, or carrier issues.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and selected shipping method. You are responsible for any customs duties, taxes, or fees associated with the delivery of your order.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund within 30 days of receiving the product, subject to our return policy.
Eligibility:
- Items must be in their original condition, unused, and with all original packaging and accessories.
- Refunds will be issued to your original payment method once we receive and inspect the returned item.
- Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.
7. Intellectual Property
All content on our Site, including text, images, graphics, logos, and software, is the property of HavenGamingHQ or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, HavenGamingHQ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Site or products, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or related to these Terms shall not exceed the amount paid for the product or service in question.
9. User Conduct
By using our Site, you agree not to:
- Upload, post, or transmit any harmful, offensive, or illegal content.
- Interfere with the operation of our Site, including hacking or bypassing security measures.
- Use the Site to distribute unsolicited commercial messages (spam).
We reserve the right to terminate or suspend your access to the Site for any breach of these Terms.
10. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in our Privacy Policy.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting. It is your responsibility to review these Terms regularly to stay informed of any updates.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts.
13. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]